Secure by design
Shipright is based on a single-tenant architecture. Your feedback & customer data are stored in their own database, separate from other teams. Encrypted backups are being made regularly.
As an EU-based company, we follow GDPR guidelines strictly. Your data is treated with care and is only used for your team, to give you the tools to understand your users better.
Privacy is key
Feedback and customers details never leave the Shipright system. You are in control of this data, and we don't transfer it to third parties or use it disrespectfully.
Keeping pirates out
We want to make sure bad people and robots don't get access. That's why we use security principles such as CSRF, CORS, TLS and HSTS to protect you while using Shipright.
Our payment providers Chargebee & Stripe are audited by external parties and certified to the highest industry standards, being PCI DSS Level 1 Service Providers. We never store payment details ourselves.